FAQ

FAQ — Shhraco

FAQuestions

Everything you’ve been wondering about, answered with love.

It’s simple! Choose your design and size, then tap “Add to my Bag” to pre-order. Head to checkout and pay securely via FPX online banking. Once your order is placed, we’ll begin crocheting your dress by hand, and it’ll ship to you on the batch’s shipping date.
Because no fast fashion is made here! Your dress doesn’t even exist until you order it. Every single piece is made to order from scratch, ensuring that your little one receives a brand-new, flawlessly crafted dress made just for them.
Good things take time. Every dress is meticulously crocheted by hand, stitch-by-stitch, from a simple spool of tenderly-chosen yarn. Because we refuse to rush our process and compromise on quality, we keep each batch deliberately small so we can pour hours of quiet devotion into making every single piece absolutely perfect.
We currently offer three sizes designed to grow beautifully with your little one:
  • 6–12 Months
  • 1–2 Years
  • 3–4 Years
We highly recommend checking our Size Guide for exact measurements. Since every child grows at their own magical pace, if you’re ever unsure, just message us directly via WhatsApp and we’ll gladly help you pick the best fit!
We generally recommend sizing up! A slightly roomier fit ensures a comfier, longer-lasting wear, especially since our dresses are designed to be flowy and twirl-friendly.
Each batch has its own shipping date, shown clearly on the site and near the Add to Bag button when you order. We ship out all orders from that batch together once it’s ready.
We currently only ship nationwide across both West and East Malaysia.
We ship via J&T Express.
We accept secure, hassle-free online payments via FPX (Malaysian online banking).
Your satisfaction means everything to us. If there is a rare mistake or an issue with your order, please reach out to us immediately with a photo of the item, and we will absolutely make it right for you.
We love chatting with you! You can reach us directly via WhatsApp or send us a DM on our social media channels. We are always happy to help!